Refunds from Tenancy Contract

SEWA:
  1. Request for Final Bill from Disconnection/Re-connection staff.
  2. Submit Tenancy Contract or what could be called Municipality Certificate.
  3. Submit copy of passport and visa.
  4. Go with SEWA staff to terminate your flat’s connection.
  5. Get copy of Termination Report and submit to Accounts Closing staff for Final Bill.
  6. Pay Final Bill at the Cashier and get Final Receipt.
  7. Submit Final Receipt and get Termination Report.
  8. Submit Termination Report to the branch manager for stamp and signature.
  9. Bring Termination Report and Final Receipt to SEWA main office.
  10. Submit Termination Report and Final Receipt to Customer Service for verification and signature.
  11. Get verified papers and submit together with valid ID to Customer Refund.
  12. Get back submitted ID and wait for Cash Refund Voucher.
  13. Get Cash Refund Voucher and submit at refund office.
  14. Sign the Cash Refund Voucher and get cash.

Landlord’s:

  1. Go to Landlord’s office and submit written letter of termination.
  2. Come back on agreed date for the refund computation.
  3. Come back on agreed date for the actual refund.
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